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Managed IT Services

For over 30 years we’ve been the trusted provider of award-winning Managed IT Services of the New Orleans business community. We align technology with business goals, while reducing IT risks that prevent progress.



Chances are you’ve wasted money on technology efforts in the past, or worse yet – you have no idea if they worked or not. Everything we do reduces your risk – we’ll give you the data to prove it.


All of our services are designed to repeat continuously, ensuring that you’re never unprotected. Additionally, all of our services are integrated, so they work even better when implemented together.


Measuring your IT & cybersecurity progress has become an important part of business operations. We provide all of the tools and data you need to demonstrate progress for audits or for cyber insurance policies.


IT budgets, time, & resource constraints all play a role in cybersecurity, we know. What you get from UDI is a passionately practical IT partner, not pie-in-the-sky promises.

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We Are Your Best Employee

Security-Focused, Cutting Edge Solutions.

It all begins with an understanding that clients do not invest in technology for the sake of technology. Technology investments are driven by business and organizational challenges and the applications, tools, and systems are simply a means to an end. By focusing on this simple premise, UDI provides real solutions to business challenges. Explore our solutions and discover a partner committed to you.

The SmartCARE Elite plan provides a partnership to manage your entire IT infrastructure. Our goal is to serve as your technology partner with a focus on providing solutions to your business challenges.

Due to the critical nature of many server-based applications, downtime can have significant business and financial impact on organizations – resulting in lost revenues, reduced productivity and decreased customer confidence.

With trained security experts and advanced technology working together, the latest threats are detected, prevented, and remediated from your network.

SmartCARE Remote provides offsite monitoring and management of your systems, and unlimited help desk support, without disruption to your employees.

With SmartCARE Network Management you’ll always have eyes on your network—even during off-hours. As a result, IT staff members are able to perform their daily tasks more efficiently and effectively, increasing their overall productivity.

Are you thinking data backups as a cost addition? Many SMBs do, because they fail to see the benefits it brings them. But there are some pretty solid reasons as to why do you need to invest in online data backups. This whitepaper will change the way you look at online data backups.


Ready to outsource your IT but don’t know where to start? Read how you can equip yourself to choose your ideal technology partner. Know what questions to ask, what to look for, and how to test your provider from all aspects. Make the right choice for your business!

Making the Difference
CRN Fast Growth 150 2018 CRN Tech Elite 250 Best Places to Work 2017 Jefferson Chamber Small Business of the Year CRN Solution Provider 2018
Partners in Success
UDI has Partnered with these Industry Leaders