Menu
Support: 504-934-7100
|Sales: 504-934-7120

One Company Providing All of Your Technology Needs

Network Infrastructure

Let’s Build It. The Networking team at Universal Data understands the tasks you face in managing the demands of business growth while coping with continuous technology challenges. We’ve been the IT leader in the region for many years through our responsiveness, adaptability, and our customer focus.

Collaboration

Universal Data’s core objective is to deliver technology-based solutions that will enhance the operation and profitability of your business, small or large. Today, companies are placing more of an emphasis on balance: enabling employees to collaborate when and where they need to, but also letting them take advantage of alone time to brainstorm and complete individual tasks.

Cisco WebEx

Each Cisco WebEx product is part of an interoperable ecosystem of solutions for working together remotely. While most can be purchased and used alone, WebEx products can be combined and customized to your needs.

You may simply need small online meetings with video conferencing and screen sharing. You may need global online meetings with integrated audio that can be joined via telepresence and multiple video systems. Or you might want personal video meeting rooms. Cisco WebEx products are all that and more.

Universal Voice

Whether you have five locations or 55, we can set up the appropriate bandwidth to make sure your organization runs smoothly across any borders. Universal Voice is a  Hosted phone system with features such as:

• Voicemail
• Auto Attendant
• Call Routing
• Caller ID
• Follow Me Forwarding
• Custom Hold Music
• Direct Inbound Dialing
• ACD/Call Queuing
• Day/Night/Holiday Switching
• Message Waiting Indication
• Multi-Call Appearance
• Click-to-Call
• Desktop Console
• Hunt Groups

Unified Communications Manager

As the core of the Cisco Collaboration portfolio infrastructure, Cisco Unified Communications Manager is a unified communications call control platform that can deliver the right experience to the right endpoint. Cisco Unified Communications Manager provides services such as session management, voice, video, messaging, mobility, and web conferencing.

File Sharing

USync File Sharing allows the mobile worker to securely access and share files wherever they go, on any device. Access can happen from laptops, tablets, and phones, as employee content and corporate data is synced on the fly. Team Shares streamline file changes, ensuring that teams have real-time access to the most recent file versions.

 Cloud

Are you afraid of the Cloud? We got you covered! We offer safe, fast and dependable cloud services to run your business efficiently from any device, anywhere, anytime.

Universal Voice

By utilizing offsite equipment, you do not need to purchase or install costly gateways or hard-to-manage servers, without eliminating enterprise features. When a call is placed to a number instead of being routed directly to the called number, the call is routed into the offsite hosted voice system. This offers you the possibility to work from anywhere and sets a predictable monthly investment. 

File Sharing

USync File Sharing allows the mobile worker to securely access and share files wherever they go, on any device. Access can happen from laptops, tablets and phones, as employee content and corporate data is synced on the fly. Team Shares streamline file changes, ensuring that teams have real-time access to the most recent file versions.

Backup & Recovery

Not backing up your business information opens the door to liabilities and huge losses in time, revenues and reputation. UDI combines market leadership in storage solutions services with simple, secure and affordable options so you enjoy worry-free backup, to ensure your data is always available and protected.

Infrastructure

Moving your infrastructure to the cloud requires a complete assessment of your compliance needs, and future growth plans. Successful solutions must include sufficient: application delivery and performance, security, remote access, bandwidth and storage. We offer Hybrid, Public or Private Cloud infrastructure solutions from multiple data centers across the country.

Office 365

Why have your email in the cloud? Office 365 provides cloud delivery of all the Microsoft Office applications including Email, Calendar, Contacts, Word, Excel, PowerPoint, and more.  Microsoft has successfully built a complete business cloud platform including file sharing, video conferencing and storage all available for a low monthly fee with option for annual agreements. Empower your workforce to work from any device, anywhere, anytime.

Microsoft Office 365

Whether you’re working in your office or on the go, you get a familiar, top-of-the-line set of productivity tools. Office applications—always the latest versions—let you create, edit, and share from your PC/Mac or your iOS, Android™, or Windows device with anyone in real time.Brand your business-class email address with your company name to build name recognition, and market your business with customized marketing materials that are easy to create. Connect better with customers and colleagues with a range of communication tools, fromemail and IM to social networking and video conferencing.With 1 TB of storage per user, you’ll have plenty of space for all your files. Plus, because your files are stored online, you can share with people in or outside your company, from wherever you’re working, whenever you need to. And with multi-party HD video, content sharing, and shared calendars, you’ll always be in sync with your team.With step-by-step guidance, you can set up users easily and start using the services fast. You can access the easy-to-use admin center from anywhere to manage all your services. And Office 365 takes care of IT for you, so your services are always up and running and up to date.

  • What is Office 365 for business?

  • Office 365 is the Office you know, on the devices you use most, whenever you need it and virtually wherever you are. Beginning with Word, Excel, PowerPoint and Outlook, Office 365 provides all the familiar apps you’ve come to depend on, along with a dynamic set of cloud connected tools that help you communicate, collaborate and get more done.

  • From Inside the Cloud: Why Trust Office 365?

  • When your data is flowing within our data centers and Office 365 services you expect to retain visibility and control. It’s your data which means the freedom to move it, delete it, search it, and archive it. It’s also a question of your security, privacy and compliance requirements being met as well as transparency over the health of the services supporting your business. Earning your trust is the focus of our engineering leadership. Hear from Rajesh Jha, Corporate Vice President of Engineering and General Manager of Office 365, Julia White. Also learn more at www.trust.office365.com.

  • The new Office

  • The new Office lets people work together across devices, Office apps, and time zones so that amazing things can happen. Because when you take the work out of working together, you’re just together. Welcome to our new Office. http://off365.ms/PIyhav

  • Plan Options: Office 365 Platform Service Descriptions

  • The following table lists the different service families and plans available in Office 365. For a high-level overview of features and pricing information, or to chat with an online representative, click any of the links in the plans column.

  • Introducing Office 365 Video

  • Office 365 Video is a new, dynamic video portal available to Office 365 customers. It enables easy upload, sharing and playback of video messages securely throughout your company. The portal is designed to meet the requirements of IT and win the hearts and minds of users. Powered by Azure Media Services, Office 365 Video benefits from adaptive smooth streaming technology optimizing video playback for the device it’s being viewed on. It, too, leverages Yammer and the Office Graph to deliver a social, personalized experience within Office 365.Read the full, official Office 365 Video blog post for more information: http://blogs.office.com/2014/11/18/introducing-office-365-video/

  • Introducing Office 365 Business!

  • Office 365 Business provides all the familiar, installable apps you’ve come to depend on like Microsoft Word, Excel, PowerPoint and Outlook, on the devices you use most—like your laptop, tablet, iPad or smartphone. Plus, with 1TB (moving to unlimited) of OneDrive for Business storage, your files are never stuck on your computer at work or on your laptop at home so you can get work done—online or offline. You can share documents directly from your Office apps to work with your co-workers on the same document together—in real time. And Office 365 Business keeps itself up to date so you will always have the latest and best Office features. Learn more about Office 365 Business and see how business like yours use Office 365 to create amazing things here – http://products.office.com/en-us/business/office-365-business

  • Meet the New Office: Office 365 ProPlus – Easy for IT

  • Office 365 ProPlus revolutionizes the way software is delivered. New Click-to-Run installation technology is based on Microsoft Application Virtualization — it is scalable and cuts installation time to just seconds. And you can continue to control updates just the way you always have. Learn more at www.office.com.

Security

No company today, no matter what size, industry or location, is immune to a cyber-attack. Attacks are increasing in both volume and intensity on a global scale. Cloud security solutions provide the most up-to-date protection by utilizing the ability to push critical real time updates to all devices on the network. We provide a variety of Cloud security solutions from multiple providers. Options can be as granular as content filtering and end-point security, or as robust as threat prevention architecture.

 

Microsoft Office 365

Whether you’re working in your office or on the go, you get a familiar, top-of-the-line set of productivity tools. Office applications—always the latest versions—let you create, edit, and share from your PC/Mac or your iOS, Android™, or Windows device with anyone in real time.Brand your business-class email address with your company name to build name recognition, and market your business with customized marketing materials that are easy to create. Connect better with customers and colleagues with a range of communication tools, fromemail and IM to social networking and video conferencing.With 1 TB of storage per user, you’ll have plenty of space for all your files. Plus, because your files are stored online, you can share with people in or outside your company, from wherever you’re working, whenever you need to. And with multi-party HD video, content sharing, and shared calendars, you’ll always be in sync with your team.With step-by-step guidance, you can set up users easily and start using the services fast. You can access the easy-to-use admin center from anywhere to manage all your services. And Office 365 takes care of IT for you, so your services are always up and running and up to date.

  • What is Office 365 for business?

  • Office 365 is the Office you know, on the devices you use most, whenever you need it and virtually wherever you are. Beginning with Word, Excel, PowerPoint and Outlook, Office 365 provides all the familiar apps you’ve come to depend on, along with a dynamic set of cloud connected tools that help you communicate, collaborate and get more done.

  • From Inside the Cloud: Why Trust Office 365?

  • When your data is flowing within our data centers and Office 365 services you expect to retain visibility and control. It’s your data which means the freedom to move it, delete it, search it, and archive it. It’s also a question of your security, privacy and compliance requirements being met as well as transparency over the health of the services supporting your business. Earning your trust is the focus of our engineering leadership. Hear from Rajesh Jha, Corporate Vice President of Engineering and General Manager of Office 365, Julia White. Also learn more at www.trust.office365.com.

  • The new Office

  • The new Office lets people work together across devices, Office apps, and time zones so that amazing things can happen. Because when you take the work out of working together, you’re just together. Welcome to our new Office. http://off365.ms/PIyhav

  • Plan Options: Office 365 Platform Service Descriptions

  • The following table lists the different service families and plans available in Office 365. For a high-level overview of features and pricing information, or to chat with an online representative, click any of the links in the plans column.

  • Introducing Office 365 Video

  • Office 365 Video is a new, dynamic video portal available to Office 365 customers. It enables easy upload, sharing and playback of video messages securely throughout your company. The portal is designed to meet the requirements of IT and win the hearts and minds of users. Powered by Azure Media Services, Office 365 Video benefits from adaptive smooth streaming technology optimizing video playback for the device it’s being viewed on. It, too, leverages Yammer and the Office Graph to deliver a social, personalized experience within Office 365.Read the full, official Office 365 Video blog post for more information: http://blogs.office.com/2014/11/18/introducing-office-365-video/

  • Introducing Office 365 Business!

  • Office 365 Business provides all the familiar, installable apps you’ve come to depend on like Microsoft Word, Excel, PowerPoint and Outlook, on the devices you use most—like your laptop, tablet, iPad or smartphone. Plus, with 1TB (moving to unlimited) of OneDrive for Business storage, your files are never stuck on your computer at work or on your laptop at home so you can get work done—online or offline. You can share documents directly from your Office apps to work with your co-workers on the same document together—in real time. And Office 365 Business keeps itself up to date so you will always have the latest and best Office features. Learn more about Office 365 Business and see how business like yours use Office 365 to create amazing things here – http://products.office.com/en-us/business/office-365-business

  • Meet the New Office: Office 365 ProPlus – Easy for IT

  • Office 365 ProPlus revolutionizes the way software is delivered. New Click-to-Run installation technology is based on Microsoft Application Virtualization — it is scalable and cuts installation time to just seconds. And you can continue to control updates just the way you always have. Learn more at www.office.com.

Data Center

Your current data center could be holding you back more than you realize. Our Data Center experts can assess your environment, architect, deploy your solution and manage it throughout its lifecycle. Because with a flexible, resilient and efficient data center, you can support flexibility, resiliency, and efficiency throughout your organization.

Storage

Companies demand reliable storage that can serve as a data warehouse for upper-layer applications and provide high-performance resource utilization and management. To help customers meet IT challenges with ease, UDI’s IT Infrastructure Storage Solutions leverage intelligent and converged storage features, open architecture, and proven integrated system design. Plus, they support a wide variety of platforms, applications, and industries while offering full lifecycle data management, online storage, data retention, and Big Data analysis.

Virtualization

Server Virtualization is the foundation of the cloud, allowing one physical server to be split into many virtual servers. UDI solves all the challenges of seamless workload mobility today, by partnering with Zerto. The simplest solution for disaster recovery also makes it the simplest solution for migrating VMs, servers, mission-critical applications, and large data sets. Zerto can migrate hundreds of VMs simultaneously saving significant time in migration projects by moving large data sets and VMs quickly and efficiently.

Universal Cloud

UDI’s Cisco Powered cloud infrastructure solutions offers flexibility and scaleability to enable you to quickly adapt to business growth. Cloud benefits can also aid your organization in meetings compliance standards that are otherwise impossible to satisfy. We will either select your primary datacenter based on availability, or you can request a specific data center site. Adding availability or retention options can help you achieve the recovery time objective (RTO) and recovery point objective (RPO) you need.

Converged Infrastructure

Need a streamlined solution that’s prepared for the future? To help you truly optimize, we bring you all the hardware and software you need to build a converged data center environment, plus the strategy needed for a well-integrated solution. Hyperconverged appliances can tightly integrate compute, storage, networking, and virtualization into a single, flexible modular appliance.

Security

Thanks to the daily collection and exfiltration of private data, corporate, education, healthcare, financial, and government organizations must ask themselves: When will we be compromised?

We help organizations Assess, Architect and Design their Security, Network and Mobile Infrastructure Environments with Industry Certified and recognized Professional Services Engineers.

Anti-Malware

To make your computer truly Anti-Malware, you will have to find programs that can help it identify viruses, Trojans, and other problematic files that will infect your hard drive. There are numerous programs that promise to offer enhanced security. Not all of them, however, can offer all of the benefits that they promise. Let our team of experts design a solution to meet your needs to ensure you get the highest level of safety.

 

 

Email Encryption

Protect information from unauthorized access—internal and external. UDI provides a comprehensive policy-based enterprise solution to help protect your valuable information, no matter whom you share it with. For $2.00 per user per month, you get Information Rights Management capabilities such as Do Not Forward and Company Confidential, as well as Office 365 Message Encryption, which allows you send encrypted emails to anyone!

Anti-Virus

UDI gives our customers the power to protect what matters most to them online. We implement effective antivirus and digital security solutions that help businesses protect your money, privacy and data from malware, ransomware, and sophisticated online threats.

Next Generation Firewalls

What security challenges are you facing? Our combined partnerships and expertise offer a broad range of options – from all-in-one, integrated physical and virtual security networking devices to highly scalable, chassis-based data center solutions—that can defend enterprise data centers of any size. Detect. Enforce. Adapt.

Remote Access

You’ve got to have better solutions to drive up productivity while mitigating and managing risk. Our solutions give IT administrators a single point of control to assign granular access based on both user and device. It provides both full and controlled client-based network access to web-based applications and network resources for a highly secure, flexible remote access deployment.

Managed Services

Let our team design the appropriate Managed Service plan to suit your specifications and enjoy the immediate benefits of 24/7 monitoring that will select and fix problems before they turn into crashes which can cause infrastructure downtime, loss of production and loss of revenue.

 

UDI_Website_person_with_3circlesFFFFFF_06112015_v2
Ultra Plan

I need help for my existing IT team.

  • 24 x 7 x 365 Emergency After-Hour Support & Alert Response

  • Scheduled Strategy Review

  • Monthly Executive Reports

  • Backup Management

  • Dedicated Online Client Portal

  • Software Application Updates

  • Systems Documentation

  • Uptime Control and Monitoring

  • Systems Reporting & Trend Analysis

  • Hardware/Software Inventory Management

  • Dedicated Technical Advisor

  • License & Contract Support Management

  • Business Review and Planning Meetings

  • Semi-Annual Network Assessments


Ultra Premium Plan

I need a complete IT department.

  • 24 x 7 x 365 Emergency After-Hour Support & Alert Response

  • Scheduled Strategy Review

  • Monthly Executive Reports

  • Backup Management

  • Dedicated Online Client Portal

  • Software Application Updates

  • Systems Documentation

  • Uptime Control and Monitoring

  • Systems Reporting & Trend Analysis

  • Hardware/Software Inventory Management

  • Dedicated Technical Advisor

  • License & Contract Support Management

  • Business Review and Planning Meetings
  • Semi-Annual Network Assessment
  • Business Review and Planning Meetings

  • Semi-Annual Network Assessments

Ultra Premium Additions


  • Desktop Optimization

  • Anti-Virus, Malware, Spyware Threat Management

  • Security Patch Management

  • Unlimited Help Desk Support

  • On-Site Support

  • Customized Web Content Filtering


Optional Services

  • Office 365
  • Hosted Exchange
    • Basic Cloud
    • Advanced
  • Cloud 2 Cloud Backup
  • U-Synched Tool

  • Universal Voice Hosted VOIP

  • Universal Cloud

  • Virus/Malware Protection

  • Managed Firewall

  • Data Cloud Backup and Recovery Solutions

Partners in Success
UDI has Partnered with these Industry Leaders