Managed IT Services for Businesses

Get the business IT support you need to be productive and secure.

Managed IT Services for New Orleans and the Surrounding Area

Are you experiencing slow response times from your managed IT services provider, leaving your tech issues unresolved? Unsure if your cybersecurity measures are strong enough?

If so, you’re not alone, as it’s more common than you might think. At Universal Data Inc., we ensure you receive fast response time and IT solutions that keep your business running smoothly.

We tailor a set of IT services to match your specific business needs. Additionally, we enhance your security with multi-layered measures to protect your network, employees, applications, and devices—ranging from email and endpoint protection to firewalls and password management.

How much IT support does your business need?

We can act as your fully outsourced IT support team or assist your internal IT team with projects and consulting. Whether you have an internal IT team or none at all, our managed IT service plans are designed to meet your technology needs. We collaborate with you to find the right IT services that fit your needs, budget, and size. Our local, certified experts are ready to help with all your IT needs.

Our Managed IT Services for Businesses are:

Responsive: Our team is dedicated to providing fast response and support. As a result, the faster we respond and provide support, the more efficiently your business operates.

Consultative: We focus on customer service and solutions. Consequently, we strive to create a valuable IT partnership, working with you to ensure your technology aligns with your business goals.

Security-focused: We prioritize security, ensuring our clients are well-protected and informed about cyber protection.

Local: Universal Data is locally owned, and we understand the unique challenges and needs of businesses in New Orleans and across Southeast Louisiana. Therefore, you can trust the knowledge and experience of our New Orleans-based team.

Flexible: Our team aims to build connections and relationships with your staff so they feel we are an extension of your team.

See What Our Clients Say About Our Managed Services for New Orleans Businesses

An Entire Managed IT Services Team At Your Side

When you choose Universal Data Inc. as your IT partner, you gain access to a team of local, certified IT experts. They will work closely with you to solve your IT challenges and help you reach your business goals. If you don’t have an internal IT team or are looking for co-managed IT services, we offer managed IT plans tailored to your business size, needs, and budget.

SmartCARE Elite

With this plan, you receive management for your entire IT infrastructure. Our goal is to thoroughly understand your organization. As a result, we can serve as your IT partner, focusing on providing solutions to your business challenges. Moreover, you will have access to a team of help desk experts who are available 24/7/365 for support. The plan includes unlimited remote and onsite helpdesk support, as well as all the basic software and tools your business needs to monitor, maintain, and secure your network.

SmartCARE Pro: Co-Managed IT Services

Many IT teams operate with limited resources, which often makes them the most vulnerable since they can’t always dedicate the necessary time or resources to manage their IT infrastructure. Consequently, our server and network management service is here to bridge that gap and more. With SmartCARE Pro, you receive 24/7 monitoring and management of your servers and network. As we keep an eye on your systems, we can effectively mitigate server and network threats, as well as prevent data breaches.

SmartCARE Remote

Our remote plan offers offsite monitoring and management for your systems, along with unlimited helpdesk support, without causing any disruption to your employees. As we monitor your systems, we also keep an eye on the latest cyber threats and technology updates. Whenever there are changes or updates that might impact your business, we take action behind the scenes. As a result, you and your staff can focus on business operations, feeling confident that you can do so safely.

SmartCARE Network Management: Co-Managed IT Services

Nothing feels worse than getting a call that the network is down. When an outage occurs, time starts running out quickly. The longer it takes to fix, the more it costs you in time and lost productivity. Therefore, we monitor your network 24/7, so you don’t have to worry. With SmartCARE Network Management, you’ll always have a watchful eye on your network, even during off hours. Consequently, your IT team can handle their daily tasks more efficiently and effectively, boosting their overall productivity.

Backup & Recovery Management

Enjoy dependable and secure access to your vital data and documents. Ensure you’re investing in your data’s longevity with this proactive backup management. It monitors potential threats to your data, calculates the impact of data loss and provides access to online backups.

Managed Security Services

We help you protect each part of your IT environment by fortifying against breaches, providing risk mitigation to your business, and giving you a better chance to avoid costly unplanned downtime. With trained security experts and advanced technology working together, we ensure that the latest threats are detected, prevented, and remediated from your network. This allows you to have enterprise-level security on a small business budget. You can confidently navigate the challenges of cybersecurity, knowing that you have the right tools and expertise at your disposal.

  • Years in Business

  • Projects Delivered

  • End-Points Managed

  • Network Devices Managed

  • Customer Satisfaction Rating

  • Tickets Closed & Counting

  • Cybersecurity Services

    It's not a matter of if, but when your business will face a cyberattack. We can protect your vital data.

  • IT Consulting & Strategy

    Bring the experts on board and remove complexity from your technology. Our professional team is here to help.

Request a Quote for Managed IT Services or Co-Managed IT Services

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