Managed IT Services for Businesses

Get the business IT support you need to be productive and secure.

Managed IT Services for Businesses in New Orleans and the Surrounding Area

Experiencing slow response times from your IT provider and your IT issues go unresolved? Not sure if you have strong cybersecurity measures in place?

You’re not alone. It’s more common than you may think.

With Universal Data, you can rest easy knowing you will get fast response and IT solutions that keep your business up and running.

As your managed services provider (MSP), we take ongoing responsibility for securing, monitoring, and maintaining your IT systems. We can help define and deliver a set of services tuned to your specific business needs. Plus, we can further reduce your security and business risk with layered security measures to protect your network, people, apps, and devices―from email and endpoint protection to firewalls and password management.

Whether you have an internal IT team or no internal IT, we have managed IT plans that are designed to ensure your technology needs are met. We can be your fully outsourced IT support team or we can help your IT team with consulting and projects. We work with you to find the right IT services that fit your needs, budget, and size.

Download the Benefits of Managed IT Services Sheet

Our Managed IT Services for Businesses are:

Responsive: Get fast response and support from our team with a caring approach. The faster the response and support, the better your business operates.

Consultative: Our team is strongly focused on customer service and solutions. We strive to create a valuable IT partnership and work with you to make sure your technology aligns with your business goals.

Security-focused: We put security first and ensure our clients are well protected and well informed on cyber protection.

Local: We are locally owned and understand the unique challenges and needs of businesses in New Orleans and across Southeast Louisiana. Trust in the knowledge and experience of a team based in New Orleans.

Flexible: We are sincerely invested in the success of your business. We aim to make connections and relationships with your staff so they feel we are an extension of your team.

See What Our Clients Say About Our Managed Services for New Orleans Businesses

An Entire Managed IT Services Team At Your Side

By choosing Universal Data as your IT partner, you gain access to a team of certified and driven IT experts who will work closely with you to resolve your IT challenges and achieve your business goals.

If you don’t have an internal IT team or if you’re looking for co-managed IT services, we have managed IT plans to meet your business size, needs and budget.

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SmartCARE Elite:

Management for your entire IT infrastructure. Our goal is to know your organization inside and out. This enables us to serve as your IT partner, with a focus on providing solutions to your business challenges. You will have access to a team of help desk experts who are available 24/7/365 for support. Includes unlimited remote and onsite helpdesk support and all of the basic software and tools your business needs to monitor, maintain, and secure your network.

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SmartCARE Pro:

Some IT teams run lean and are often the most vulnerable because they cannot dedicate the time or resources to managing their IT infrastructure. A server and network management service will fill that gap and more. SmartCARE Pro provides 24/7 monitoring and management of your servers and network. As we’re monitoring your systems, we’re able to mitigate server and network threats, as well as data breaches.

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SmartCARE Remote:

Offsite monitoring and management for your systems and unlimited helpdesk support, without disruption to your employees. As we’re monitoring your systems, we’re also keeping an eye on the latest cyber threats and technology updates. If there are any changes or updates that could impact your business, we act upon them behind the scenes. This way, you and your staff can focus on the business operations, confident that you can do so safely.

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SmartCARE Network Management:

Nothing is worse than getting a call that the network is down. Once an outage happens, the clock is ticking. The longer it takes to resolve, the more it costs you in time and lost productivity. We monitor your network 24/7, so you don’t have to. With SmartCARE Network Management, you’ll always have eyes on your network, even during off hours. As a result, your IT team is able to do their daily tasks more efficiently and effectively, increasing their overall productivity.

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Backup & Recovery Management:

Enjoy dependable and secure access to your vital data and documents. Ensure you’re investing in your data’s longevity with this proactive backup management. It monitors potential threats to your data, calculates the impact of data loss and provides access to online backups.

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Managed Security:

With trained security experts and advanced technology working together, the latest threats are detected, prevented, and remediated from your network. Allowing enterprise level security on a small business budget. We help you protect each part of your IT environment; fortifying against breaches, providing risk mitigation to your business, and giving you a better chance to avoid costly unplanned downtime.