Managed IT Services for Businesses

Get the business IT support you need to be productive and secure.

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Managed IT Services for New Orleans and Southeast Louisiana

Struggling with slow IT support or cybersecurity gaps?

Every minute of downtime costs more than just money. It slows your business down, disrupts productivity, and damages customer trust. If your current IT provider isn’t keeping up, it’s time to consider a more secure, reliable technology solution.

Fast, Reliable IT Services That Drive Results

With the right IT partner, technology becomes a growth engine, not a bottleneck. Whether you’re outsourcing IT or augmenting an internal IT team, your tech stays aligned with your goals, budget, and business size. As a result, you benefit from rapid response times, proactive monitoring, and a long-term strategy that supports performance and scalability.

Built-In Cybersecurity That Keeps Your Business Protected

Cyber threats don’t wait and neither should your defenses. That’s why security is built into every layer of your IT strategy, from regular updates and threat detection to employee training. In addition, your business stays prepared for compliance and cyber insurance requirements, so you can focus on growth, without second-guessing your security posture.

Flexible IT Support That Scales With You

As your business evolves, your IT support should evolve with it. Whether you’re expanding operations or streamlining processes, managed IT services offer scalable options tailored to your needs. You can choose fully managed IT services or co-managed support, backed by certified local experts who understand your industry and your region.

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Managed IT Services That Work for You

Fast Response When You Need It Most
IT issues shouldn’t slow you down. That’s why quick, reliable support is essential to keeping your team productive and your business moving forward. No waiting, no guesswork, just fast solutions when they matter most.

Strategic Guidance
Technology should support your goals, not complicate them. That’s why your IT strategy is built around your business objectives, helping you plan smarter and scale confidently.

Security You Can Count On
Cyber threats are costly. With built-in protection and proactive monitoring, your business stays secure, compliant, and prepared.

Local Experts Who Understand Your Business
Universal Data Inc. is a locally owned IT company with deep roots in New Orleans and Southeast Louisiana. When you partner with professionals who understand the unique challenges of doing business in this region, you get more than just IT support. You gain a strategic partner who understands your market.

Support That Feels Like Part of Your Team
Whether you need full-service IT or co-managed support, your service plan flexes with your business. You get solutions that fit your pace, your people, and your priorities, so your team feels supported every step of the way.

See How Our Client Transformed Their IT Strategy

An Entire Managed IT Services Team At Your Side

Whether you’re looking to fully outsource IT or strengthen your internal team with co-managed support, your service plan is tailored to fit your needs. You get more than just technical help. You get a strategic partner who works closely with you to solve challenges, reduce downtime, and keep your business moving forward.

SmartCARE Elite

With this plan, you receive management for your entire IT infrastructure. The plan includes unlimited remote and onsite helpdesk support, as well as all the basic software and tools your business needs to monitor, maintain, and secure your network. As a result, you will have access to a team of help desk experts who are available 24/7/365 for support.

SmartCARE Pro: Co-Managed IT Services

Many IT teams operate with limited resources, which often makes them the most vulnerable since they can’t always dedicate the necessary time or resources to manage their IT infrastructure. Consequently, our server and network management service is here to bridge that gap and more. With SmartCARE Pro, you receive 24/7 monitoring and management of your servers and network. As we keep an eye on your systems, we can effectively mitigate server and network threats, as well as prevent data breaches.

SmartCARE Remote

Our remote plan offers offsite monitoring and management for your systems, along with unlimited helpdesk support, without causing any disruption to your employees. As we monitor your systems, we also keep an eye on the latest cyber threats and technology updates. Whenever there are changes or updates that might impact your business, we take action behind the scenes. As a result, you and your staff can focus on business operations, feeling confident that you can do so safely.

SmartCARE Network Management: Co-Managed IT Services

Nothing feels worse than getting a call that the network is down. When an outage occurs, time starts running out quickly. The longer it takes to fix, the more it costs you in time and lost productivity. Therefore, we monitor your network 24/7, so you don’t have to worry. With SmartCARE Network Management, you’ll always have a watchful eye on your network, even during off hours. Consequently, your IT team can handle their daily tasks more efficiently and effectively, boosting their overall productivity.

Backup & Recovery Management

Enjoy dependable and secure access to your vital data and documents. Ensure you’re investing in your data’s longevity with this proactive backup management. It monitors potential threats to your data, calculates the impact of data loss and provides access to online backups.

Managed Security Services

We help you protect each part of your IT environment by fortifying against breaches, providing risk mitigation to your business, and giving you a better chance to avoid costly unplanned downtime. With trained security experts and advanced technology working together, we ensure that the latest threats are detected, prevented, and remediated from your network. This allows you to have enterprise-level security on a small business budget. You can confidently navigate the challenges of cybersecurity, knowing that you have the right tools and expertise at your disposal.

  • Years in Business

  • Projects Delivered

  • End-Points Managed

  • Network Devices Managed

  • Customer Satisfaction Rating

  • Tickets Closed & Counting

  • managed service provider new orleans

    Cybersecurity Services

    It's not a matter of if, but when your business will face a cyberattack. We can protect your vital data.

  • managed service provider new orleans

    IT Outsourcing & Strategy

    Bring the experts on board and remove complexity from your technology. Our professional team is here to help.

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