Founded in 1982, our President, Jim Perrier, knew that our industry would be rapidly evolving. That foresight made us take a look at our business a little harder. Jim struggled with how to clearly communicate our culture so that all the employees would act and make decisions for our clients using the same set of values and knowledge as the employees in the rest of the company.
In a moment of inspiration, he referred back to a file he had started many years ago called his “philosophy epistle file” where he’d saved various anecdotes, musings and philosophical phrases that he admired or thought of himself beginning in high school, through college and up to this time in the business. He chose many examples to communicate the message that no matter how big the company became, our guiding principles and values would stay the same. Jim was nervous to be sharing all of these ideas that were so near and dear to his heart – but to his surprise they were incredibly well-received by the team!
Over the years, the vision that Jim shared were condensed into what are now our Core Values. By understanding and supporting these principles, we can all respond in unison to similar circumstances on behalf of our clients. In other words, we act as a unit, all working toward the same goal. Technology is far, far too situational to attempt to achieve anything through inflexible rules and policies. So, instead of using the typical procedural manual to guide our decision making, we use these Core Values to keep us on track, focused and fulfilled as employees for our clients! With this combination of values-driven business philosophies and a one-of-a-kind customer service, UDI’s goal, with all due humility, is to become the best IT Solutions Provider in America!
In the Beginning
It was in the iconic One Shell Square, the tallest building in Louisiana and the first sky-scraper built in New Orleans, that UDI was founded as a word processing company for law firm.
Paving the Way
Our specialized and effective process was adopted into law firms across NOLA.
As Networking became the new wave of technology, UDI gave shape to its vision of meeting the changing needs of the hour. We began implementing the first multi-purpose PC network for enterprises across the state.
UDI successfully implemented the second largest Wide Area Network (WAN) in the country for Hibernia National Bank.
Strength in Numbers
UDI became partners with Ingram Micro which allowed us to work on a maximum scale in case of disaster.
NOLA & Katrina Meet
Disaster recovery became vital to organizational stability following the havoc caused by Hurricane Katrina in 2005. The key to getting back into business was by ensuring a seamless recovery after disaster strikes.
Moving on Up
We moved into our new location at Commons St. – a step towards greater progress.
UDI began holding quarterly charity fundraisers in an effort to give back to our community.
Here We Grow Again
Growing and moving another milestone ahead, UDI moved into 1400 Distributors Row, which continues to be our current headquarters.
30 Years Strong
UDI completed 30 years in business and continued to grow and achieve greater heights.
Our Team Rocks
As a recognition of our best industry practices, commitment to world class solutions and great work atmosphere, we were awarded the City Business Best Places to Work.
Our Team Rocks for the Second Time
Continuing with our aim to be the best, we were awarded City Business Best Places to Work – Second Year in a Row!
We are Growing!
Universal Data, Inc. was ranked #34 on CRN’s 2015 Fast Growth 150 List! Each year CRN ranks 150 of the fastest growing solutions providers across North America on its annual Fast Growth 150 List.
We did it Again!
We were recognized as City Business Best Places to Work for 2015, 3rd year in a row!
Team Work Paid Off!
Universal Data, Inc. was recognized by Ingram Micro as their Juniper Partner of the Year.
“Our clients are continuing to seek solutions that can improve the way they deliver their IT services,” said Jim Perrier, CEO at UDI. “We have the best ecosystem of strategic partners in the industry that provide the innovation in the practical solutions we deliver to our clients every day. We are privileged to count Juniper as a key go-to-market partner.”
UDI named to CRN’s 2017 Solution Provider 500! Rapid changes in the are reflected in the 2017 edition of the Solution Provider 500, CRN’s annual ranking of the largest solution providers by revenue in North America.
UDI earns CityBusiness 2017 Best Places to Work!
One great person is equal to three good people
in terms of business productivity.