Menu
Support: 504-934-7100
|Sales: 504-934-7120

The UDI BlogNews | Views | InformationStay Tuned

Warn your friends about tech support scams

October 09, 2018 | Blog
used with permission from FTC.gov

 

If people you know were already scammed, here’s what to tell them:

– If you paid with a credit or debit card, call your credit card company or bank immediately and tell them what happened.

– If you paid with a gift card, contact the gift card company (iTunes, Amazon, etc.) ASAP to see if the funds are still on the card and can be frozen before it’s too late.

– A tech support scammer who has access to your computer can install malware. Update your computer’s security software, scan your computer, and delete anything it identifies as a problem. Restart your computer to be sure the changes take effect. Going forward, download security updates as soon as they are available. Most operating systems have a setting to download and install security updates automatically. Use it. And install updates for your other software, including apps.

– If the scammer got your password for a financial account, or a site like Amazon, change the password immediately. Contact the company directly to make sure nobody has broken into your account.

 

Report your experience to ftc.gov/complaint. You’re not alone, and reporting these scams helps law enforcement go after the people behind tech support scams.

 

 

Submit a Comment

Your email address will not be published. Required fields are marked *

Archives
Partners in Success
UDI has Partnered with these Industry Leaders