1YOUR BUSINESS FIRST
All businesses are unique and so is the way we work with you. Our approach takes you from wherever you are now to where you really want to be. We do this by working together on your journey and holding ourselves accountable along the way. This is about you and your success.
WE BEND THE RULES
At UDI, we do not force-fit product-oriented management techniques onto your business. We take the time to understand your business and goals and we talk about how solutions and services can transform your operations instead of products.
WE LOVE FEEDBACK!
At the end of the day, we can’t know if we have truly put your needs first unless we ask for your feedback. We survey your feedback after every engagement with our team.
WE PRIORITIZE COMMUNICATION
We don’t just wait for you to call with an IT problem to solve. We stay informed as to what is happening within your organization, so that we can advise you on how to make sure technology is aligned to your business.
WE ARE RELATIONSHIP BUILDERS
Just like any personal relationship, business relationships require continual maintenance. A mutual benefit and ongoing communication are important ingredients to success. Building trust is a critical factor in fostering quality business relationships and that is why you have a team of people behind you when you partner with UDI. We want to make it easy for our clients to get in touch with us.
WE KNOW ALL BUSINESSES ARE DIFFERENT
Our service offering is not a cookie-cutter approach. We understand that all businesses have different requirements, different structures, and are in different phases of their lifecycle. That is why we treat every business in every industry uniquely.
WE ARE IMPLEMENTERS
You can engage us to manage and lead the projects you want to apply to your business, or to manage your IT operations. Our team is divided into project work, and support services. This allows us to assist you in whatever capacity needed to solve your challenges.
2Your Best Employee
We understand that we are an extension of your team, and we are not satisfied until we become your best employee. Simply put, we want to make you look good.
WE ARE COMMITTED TO YOU
It’s easy to simply show up at work and just go through the motions every day. It’s easy to do the bare minimum, but ultimately that’s not satisfying. Be committed to fully investing yourself in your work. We know when you partner with us we act as an extension of your staff. Our commitment to you makes us the best employee on your team.
WE ARE PEOPLE WITH PASSION
Much like a great employee, we exist to make you look good! As an extension of your staff, we make sure we are aware of your goals and priorities, so our team can better support you in achieving them.
WE BRING SOLUTIONS, NOT PROBLEMS
Our job is not to constantly point out problems that arise, but rather to proactively start thinking about what solutions could help address those challenges. Then we will be able to let you know the action we’ve already taken to start solving the problem.
3An IT Chameleon
When founded, UDI had a mission to evolve with the times. Much like our friend the chameleon, we operate with agility, allowing us to predict and respond to customer and employee needs, when needed.
WE ADAPT TO OUR ENVIRONMENT
Our ability to be nimble and adapt to trends is a key advantage for our clients.
WE ARE OPEN & ETHICAL
It’s important that we approach all aspects of our business in an ethical way. Our core values help to guide us and keep us focused on our priorities. We welcome feedback and want you to feel able to talk with us. If something isn’t working, we want to know about it so we can adjust and get it right the next time.
WE STRIVE ON INNOVATION
Our passion for developing exciting, new solutions fuels our inventive and innovative culture. Our customers don’t just see us as a supplier of IT support. We are a trusted strategic partner that helps them develop groundbreaking new strategies to transform their business.
We Provide Value to Our Clients
We're dedicated to finding the best solutions for your technology issues. See how we can create custom IT solutions for your business.
